Doctor Anywhere and Lumens Group Partner to Raise Awareness of Home-Based Healthcare

The collaboration will use co-branded visibility and joint outreach to raise awareness of home-based care as an accessible alternative to in-clinic visits, in support of Healthier SG and Age Well SG

SINGAPORE — Doctor Anywhere, a leading regional tech-led healthcare provider, and Lumens Group, Singapore’s leading provider of mobility solutions, have formalised the next stage of their ongoing partnership with the signing of a Memorandum of Understanding (MoU), strengthening efforts to support more reliable home-based healthcare delivery across Singapore. The collaboration brings together Doctor Anywhere’s Doctor House Call services and Lumens Group’s managed mobility capabilities, delivered through its mobility service ecosystem provider Lylo, to strengthen an essential aspect of home-based care: enabling medical professionals to reach patients at home safely, reliably, and with minimal disruption.

The partnership will also see Doctor Anywhere and Lumens Group work together to raise public awareness of accessible home-based care options alongside in-clinic visits. As part of the collaboration, a co-branded vehicle fleet will ply Singapore’s roads as they transport Doctor Anywhere’s medical professionals, serving as everyday visibility touchpoints for home-based care – reminding families that care can begin at home.

Both organisations will also work together on content marketing and co-branded outreach efforts to help more families understand the accessibility and benefits of receiving coordinated care at home. This includes an ‘Everyday Heroes on Wheels’ series that spotlights the partnership, educational articles on health and wellness, and social media content to deepen public understanding of how home‑based care works in practice and how it supports national efforts like Healthier SG and Age Well SG.

Supported by national initiatives such as Healthier SG and Age Well SG, which advocate ageing-in-place and more home-based care, Singapore’s healthcare system is evolving to strengthen community-based care beyond clinics and hospitals. Dependable on-the-ground infrastructure plays an important role in ensuring continuity of care, particularly for patients and caregivers for whom travelling to a medical facility can be difficult, disruptive, or stressful.

A Doctor Anywhere medical professional and a Lumens Group driver preparing for a Doctor House Call (Credit: Doctor Anywhere)

Through this partnership, Lumens Group, which manages one of the largest fleets of vehicles across Singapore, provides professionally managed mobility for Doctor Anywhere’s medical teams, strengthening the operational coordination behind Doctor Anywhere’s Doctor House Call services — a critical enabler as demand for home-based care continues to grow. This allows medical teams to focus more fully on patient care at home, while improving scheduling efficiency to serve more patients – helping expand access to home-based services in a reliable and sustainable way.

As demand for home-based care grows, Doctor Anywhere will continue investing in its medical team and service capacity for home-based care to ensure care remains personal, consistent, and patient-focused.

“For healthcare to work, it must first be accessible. It doesn’t happen only when a doctor arrives; it begins the moment someone decides, ‘I need care’. Preventive care and continuity of care within communities are essential to keeping society healthy,” said Ms. Ivin Yew, Chief Executive Officer, General Health Services, Doctor Anywhere. “For families with newborns, parents managing infant vaccinations, seniors ageing at home, or patients recovering after treatment, access to reliable and coordinated care where they live matters deeply. This partnership reflects our commitment to supporting care that fits into real lives.”

“Mobility is often the invisible infrastructure that enables essential services – it’s more than movement, it creates access,” said Mr. Marcus Low, Group Head of Business Development, Lumens Group. “This partnership reflects Lumens Group’s commitment to building resilient systems that improve lives and strengthen communities. By supporting healthcare professionals as they deliver care in the community, we are contributing to a system that brings medical support closer to families and individuals in their everyday environments.”

Speaking on the importance of building awareness on home-based care, Ms. Helen Hidvegi, Vice President, Marketing & Communications, Doctor Anywhere, said, “Many families still think of healthcare as something that happens only at a clinic. Through this collaboration, we hope to make it easier for people to discover that home‑based care is a safe, convenient, and trusted alternative. Building this awareness is a key part of helping more Singaporeans take the first step towards preventive and accessible care, in support of Healthier SG and Age Well SG.”

Doctor Anywhere’s Doctor House Call services are available islandwide and include medical consultations, infant and childhood vaccinations, preventive care, and post-treatment follow-ups, designed to integrate seamlessly with clinic-based and specialist services as part of a connected continuum of care. The service operates from Monday to Friday, 9am to 6pm, and Saturdays, 9am to 1pm, with additional appointments supported outside these hours where clinically appropriate and subject to availability.

The partnership complements Singapore’s broader emphasis on community-based healthcare, preventive care, and ageing-in-place, demonstrating how local enterprises can collaborate in practical ways to support evolving healthcare needs across different life stages.

For more information on Doctor House Call, service coverage, applicable subsidies, and operating hours, visit: https://doctoranywhere.com/doctor-house-call/.

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About Doctor Anywhere
Doctor Anywhere is a tech-led healthcare company committed to delivering comprehensive care across primary care, specialist care, telehealth, preventive health, and employee benefits. Founded in 2017, Doctor Anywhere has grown into a regional healthcare provider serving more than 3 million users across Southeast Asia, with a focus on enhancing healthcare accessibility, improving health outcomes, and delivering a personalised and inclusive healthcare experience.

More information: www.doctoranywhere.com

About Lumens Group
Lumens Group is a leading provider of innovative, reliable mobility solutions in Singapore. With one of the largest fleets of vehicles in Singapore, Lumens Group offers a comprehensive suite of mobility solutions including vehicle leasing and transport solutions. Guided by its vision to build a sustainable mobility ecosystem that improves lives and strengthens communities, Lumens continues to shape the future of mobility through innovation and partnerships. For more information, please visit https://lumensgroup.com.

About Lylo
Lylo, a business unit under the Lumens Group, specialises in safe and customisable on-demand transportation for individuals and businesses. Supported by a professional driver-partner network, Lylo focuses on service excellence and convenience, connecting people and businesses to opportunities and experiences through transportation solutions. For more information, please visit https://lylo.sg.