We are excited to continue co-creating value with peer organizations under Andrew’s strong leadership of our Ambassadors program, and are looking forward to his growing and strengthening the program over the next two years. — Christine Ouyang, ISSIP 2026 Vice-President
SANTA CLARA, CA — The International Society of Service Innovation Professionals (ISSIP), the global non-profit advancing Service Innovation, has appointed Andrew Spanyi to lead its Ambassadors Program.
Spanyi is the Editor-in-Chief at Cognitive World, a knowledge hub for AI innovation with an active Think Tank of experts in various aspects of AI.
There are currently 147 active ISSIP ambassadors around the world co-creating value with peer professional organizations, conferences that center service innovation, government, national or community entities, journals, initiatives and research institutions and foundations.
About Andrew Spanyi
Andrew Spanyi has been a management consultant assisting organizations in re-imagining their large business processes for over 30 years. He is the author of three books on process management and operational leadership and has written over 200 articles. Andrew was formerly an adjunct professor at Babson College and is currently the Editor in Chief at Cognitive World. Throughout his career, he has worked with business leaders to help organizations improve performance, accelerate innovation, and create lasting value through better ways of working.
As ISSIP’s Ambassadors Program Manager, Andrew is committed to building a vibrant global community of Ambassadors who champion the Society’s mission of advancing service innovation. His goal is to strengthen connections across regions, encourage collaboration among members and partners, and expand ISSIP’s global presence through meaningful engagement, knowledge sharing, and outreach. By empowering Ambassadors, he aims to help ISSIP continue to be the leading international community for service innovation that benefits business, government, and society.
About ISSIP
The International Society of Service Innovation Professionals, (pronounced ‘eye Zip’) is a 501(C)(3) nonprofit, for individuals and institutions, on a mission to advance people-centered, data intensive, service innovation to benefit people, business, and society. Founded in 2012 by a small cadre of thought leaders from universities, and industry innovators, ISSIP collaborates with world-leading foundations, and more than 200 universities in 76 countries. ISSIP is recognized for the value of its regular Discovery Summits, Ambassador collaborations with other organizations and the prestigious ISSIP Excellence and Distinguished Service Awards in Service Innovation.
For more, please go to www.issip.org.
