Las Vegas startup introduces a new category of AI-powered customer conversation systems, combining GPT-5 messaging, content publishing, and conversion automation into a single platform.
LAS VEGAS, NV — SumGeniusAI LLC today announced the launch of ChatGenius, an AI-powered platform designed to automate and scale customer conversations across Instagram, Facebook Messenger, Telegram, and SMS.
Built on GPT-5, ChatGenius replaces traditional chatbot workflows with intelligent, context-aware conversations that adapt in real time. The platform enables businesses to respond instantly, qualify leads, book appointments, and drive conversions—without relying on keyword triggers, decision trees, or manual intervention.
As direct messaging becomes a primary sales channel, most businesses face the same constraint: they cannot respond fast enough or consistently enough to convert inbound demand. ChatGenius addresses this by acting as a real-time AI conversation layer between brands and their customers.
Unlike legacy automation tools, ChatGenius does not require users to design flows or scripts. The system learns directly from business data—including pricing, policies, and uploaded documents—and uses that context to generate accurate, human-like responses across conversations.
The platform includes 43 features across eight core categories, consolidating tools that are typically fragmented across multiple systems.
CORE PLATFORM
ChatGenius intelligently routes conversations across GPT-5 model variants to balance speed and response quality. It maintains persistent memory across sessions, allowing businesses to deliver personalized interactions at scale while recalling past customer conversations.
A built-in sentiment analysis engine monitors conversations in real time and automatically escalates edge cases to human agents. Escalations include full context and conversation summaries, ensuring seamless handoff without loss of information.
“The AI is the feature. The handoff is the product. What happens when the AI doesn’t know the answer matters more than what happens when it does.” — Jared Rice
CONTENT STUDIO
ChatGenius includes a fully integrated Content Studio, enabling businesses to plan, schedule, and publish posts across Instagram and Facebook without leaving the platform. AI-generated captions and hashtag optimization streamline content production, while bulk scheduling tools support high-volume publishing workflows.
VISUAL FLOW BUILDER
For teams that require structured control, the Visual Flow Builder provides a drag-and-drop interface for designing deterministic conversation paths. Businesses can combine traditional logic with AI-driven responses, creating hybrid systems that balance flexibility with predictability.
AI COMMENT MANAGER
ChatGenius converts public engagement into private conversations by automatically responding to comments and triggering personalized direct messages. This allows businesses to capture and convert inbound interest at the moment of intent.
ADDITIONAL CAPABILITIES
The platform supports multilingual conversations with automatic language detection, voice and audio transcription, image understanding, and a document-based knowledge system powered by retrieval-augmented generation (RAG). Additional features include automated follow-ups, CSAT tracking, conversation tagging, team collaboration tools, and API integrations for external systems.
TRACTION AND AVAILABILITY
ChatGenius is currently used by businesses across industries including travel, influencer marketing, retail, fitness, and software. The platform is available under a tiered pricing model, including a free plan and paid tiers at $29, $99, and $297 per month. Agency and reseller programs are also available.
SumGeniusAI is a Meta Verified Technology Provider. The platform has completed a third-party security audit with a score of 9.2 out of 10, with all data encrypted in transit and at rest.
ABOUT SUMGENIUSAI
SumGeniusAI LLC was founded in 2025 in Las Vegas, Nevada. The company develops AI-powered communication infrastructure for businesses, including ChatGenius for messaging automation and AI voice agents for phone-based interactions. More information is available at sumgenius.ai.
Media Contact:
Jared Rice
SumGeniusAI LLC
+1 833-365-7318
