Enterprise software executive joins as Senior Vice President of Product as Convoso prepares to expand platform capabilities.
Los Angeles, CA — Convoso, a leading contact center platform purpose-built for outbound revenue teams, today announced the appointment of Ruchi Gupta as Senior Vice President of Product. Gupta will lead product strategy and roadmap execution as the company enters its next phase of growth.
Gupta brings more than 20 years of experience building and scaling enterprise communications and customer engagement platforms. She has held senior product leadership roles at Kore.ai, Mitel, Five9, and Cisco Systems, where she led large-scale initiatives serving global organizations.
Her appointment comes as outbound contact centers navigate increasing operational complexity, performance demands and regulatory oversight. Organizations are seeking technology that delivers measurable impact while integrating seamlessly into existing revenue workflows.
“Ruchi brings deep enterprise product leadership and a strong track record of turning market needs into scalable solutions,” said Bobby Hakimi, Co-Founder and Chief Product Officer at Convoso. “As we continue advancing our platform and expanding our integration capabilities — including the upcoming launch of Convoso for Salesforce — her leadership will be instrumental in driving execution and long-term innovation.”
At Convoso, Gupta will focus on advancing product strategy, accelerating cross-functional alignment, and expanding the company’s platform capabilities to support modern outbound teams.
Convoso continues to invest in technology that helps revenue-focused contact centers operate with greater efficiency, visibility, and control.
About Convoso
Convoso is the leading AI-powered contact center platform purpose-built for revenue teams. Trusted by fast-scaling leaders in insurance, financial services, home services, legal, and outsourced contact centers, Convoso helps sales organizations connect faster, convert more, and navigate compliance with confidence.
Learn more at convoso.com.
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